Our Customers

At CraftWorld, every customer who buys something gets a Freepost card to send in with the answers to some questions about such things as service, friendliness, promptness and the selection, variety and quality of the products.

One of the questions is: How could CraftWorld improve?
Some of the answers:

"I don't think you can. It's the most interesting craft shop in N.Z." CF, Birkenhead

"You cannot – just fantastic. The place is like a magnet to me. Love it and have spread the word. (Lovely obliging staff) superb."
PK, Massey

"Wonderful place to shop when you don't know what to get!!" CB, Swanson

"Very impressed with such high standards. I wish we had a store like this in the UK." KJP-L, Hants., UK

"On a rating out of 10, I would give you a 10." ELT, Otahuhu

Our Vendors

"I used to do the rounds of the craft shows which took up a lot of time, and the galleries where markups of up to 150% were added. It's a huge relief to hand over the selling side of things to someone else. It works well because they're well organised and provide a good service."
Peter Plumb, Greenstone and Bone Carver

 

The Media

When is a retailer not a retailer? Answer: When he or she runs a never-ending ever-changing craft outlet. CounterAction, March 2001.

The National Business Review, April 26, 2002, and research company New River, judged CraftWorld as one of the three most exciting retailers in New Zealand.

How do you make a small business think and act like a big business? If you're one of the thousands of artisans and craftspeople trying to make a buck, you give Carl Dysthe a call. Sunday Star-Times, March 17, 2002.